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April 17, 2015 at 5:46 am #69397
In reply to: Missing Icons/Shortcodes
neo
Customer SupportLEAD SUPPORTHi
if they dont show then there is a corrupt theme install or your hoster is blocking or you changed the website url.
http://support-rt.com/forums/topic/steps-to-take-before-posting-a-thread/
do they also not show in the front?
http://support-rt.com/forums/search/cross+domain/
ask your hoster to check the error log please for issues with the fontello font files.
if that does not help get back to us and
1) turn off all plugins except ours
2) send us ftp logins + url
3) send us wp-admin logins+ url
But try all previous mentioned steps & contacting your hoster first.
Best regards,
Neo
Theme supportApril 4, 2015 at 9:52 pm #68744rtuser
MemberHey there!
Thanks for the reply! I think i understand what ya mean! Ill just login to the wp-admin url only with the primary domain. Hopefully that will alleviate the issue!
I will search the forum for cross domain and see what i can find to fix the icons.
Best Regard,
rtuserApril 4, 2015 at 5:17 am #68704neo
Customer SupportLEAD SUPPORTHi
you cant login with the same browser to the same install with different extension as the cookie will go bezeirks.
As for you icon problem search the forum for “cross domain” and you will find the asnwer to that.
http://support-rt.com/forums/search/cross+domain/
Best regards,
Neo
Theme supportMarch 25, 2015 at 6:53 am #68220In reply to: Icons not displayed in Google Chrome
neo
Customer SupportLEAD SUPPORTYou might also read this
March 19, 2015 at 2:22 pm #67999In reply to: WPML issue
neo
Customer SupportLEAD SUPPORTHi
1) Create a static home page and a duplicate of that homepage in the other language. Make sure to set the homepage in the wp reading settings of the default language. Make the translated page translate independent after duplication.
http://i.imgur.com/znaMbgM.jpg
2) You can create a duplicate template for the com domain and add a new slider to that template with the other text.
3) set that template to the duplicated page.
As for the menu you will have todo the same. Create a menu per language. Consult the wpml documentation on how to do such.
As for the loading speed, be aware that the resizing script the theme uses does not allow cross domain loading of images as it cannot resize images that way. If you run into issues and you will notice that when images are not resized and full blown we we cant fix that as the script does not have such abilities.
I also dont know why the com domain takes time to load the slider. I have no idea what can cause that. It shows to me after 12 seconds and not minutes.
We never use the wpml plugin like this but like domain.nl/en domain.nl/de domain.nl/fr as then all urls stay within the same domain and none of those issues can occur. Moreover we have wpms installs and they dont support the domain ability of wpml as wpml has no abilities for that within a multisite.
Note you can create a translated revslider teh same way. Duplicate the slider and translate the second slider texts. Then in the template of that page select the other revslider,
Best regards,
Neo
Theme supportMarch 13, 2015 at 3:09 pm #67797In reply to: icons in Homepage are missing
neo
Customer SupportLEAD SUPPORTHi
you are loading icons cross domain because you changed the url from http://trendseurasia.de/ to http://trendsea.de/ and are loading the icons from http://trendseurasia.de/wp-content/themes/rttheme18/css/fontello/css/fontello.css to http://www.trendsea.de/
which is cross domain and browsers dont like that because of securitty issues.
In short: You did a incorrect move of your website http://support-rt.com/forums/topic/tutorial-how-to-move-your-demo-test-wordpress/
But that will still not resolve the issue for www and not www urls as your host should redirect one of them to the other in order to avoid that problem
You should have moved the website correctly and alter all urls also in the serialized and encrypted data in the database by using the duplicator plugin.
Alternate you can change the htaccess following our tutorials. But that will not solve all the incorrect urls in your database you have now because of the incorrect move.
After a correct move you can fix the www and not www problem by htaccess
http://support-rt.com/forums/search/cross+domain/
Best regards,
Neo
Theme supportMarch 2, 2015 at 11:25 am #67349In reply to: Icons not showing
neo
Customer SupportLEAD SUPPORTFebruary 25, 2015 at 7:31 am #67158In reply to: icons looks funny on different browsers
neo
Customer SupportLEAD SUPPORTHi
http://support-rt.com/forums/search/cross+domain/
You build the website without www and changed it to www. so you created the cross domain problem which browsers dont like.
Best regards,
Neo
Theme supportFebruary 21, 2015 at 10:09 am #66968neo
Customer SupportLEAD SUPPORTHi
http://support-rt.com/forums/search/cross+domain/
http://www.unseenrevolution.com/solution-firefox-font-face-cross-domain-problem/
http://red-team-design.com/firefox-doesnt-allow-cross-domain-fonts-by-default/
add this to your htaccess of those websites
Code is provided as is. Any issues caused by this are not our responsability. You can google for more secure code on this issue and change the code so it can only call from a certain location those fonts.
PHP12345<filesmatch "\.(ttf|otf|eot|woff)$"><ifmodule mod_headers.c>Header set Access-Control-Allow-Origin "*"</ifmodule></filesmatch>Best regards,
Neo
Theme supportFebruary 11, 2015 at 10:56 am #66544In reply to: Theme style issues
neo
Customer SupportLEAD SUPPORTHi Robert,
You probably installed or started your website initially with www and changed it to without. Now you have a issue as the links in the database as setup original point to www.
You are cross domain loading icons now which some browser dont like or allow. Change your htaccess to fix this
http://support-rt.com/forums/topic/relative-vs-absolute-link/
Best regards,
Neo
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