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June 26, 2015 at 11:26 am #72431
In reply to: How can I translate portfolio content
mohammed
MemberBut I don’t use WPML I use Polylang
June 12, 2015 at 3:10 pm #71997In reply to: Problem with translations
neo
Customer SupportLEAD SUPPORTHi
I cant assist you on that as there is no link and access to the website.
We cant recreate your issue. It works just fine.
1) we need ftp url + logins
2) wp-admin url + logins.
But then again be aware the theme is not advertised being wpml or polylang compatible. So it might very well be we cant (or the theme author wont ) even fix this.
To reply in private mode checkout this image. It will explain howto do so.

Best regards,
Neo
Theme supportJune 12, 2015 at 2:30 pm #71987In reply to: Problem with translations
neo
Customer SupportLEAD SUPPORTi dont know what you mean by
“go well and in another language get two up, two down….”
If i add 4 widgets, two with language EN and two with language “ES” i see two widgets in the english page and two in the spanish page.
It works fine to me. You need to set in each widget the language. If you have the same problem as in polylang that ask a refund from wpml as then its a waste of money.
Also there is a forum rules. Please, as per forum rules, add a url to the problem page in your website when you post a issue. This way you speed up the support and we can see your issue.
http://support-rt.com/forums/topic/creating-a-thread-reporting-a-issue-include-a-url/
See the sidebar in this thread as all forum rules are listed in there

Thank you
Best regards,
Neo
Theme supportJune 12, 2015 at 2:26 pm #71986In reply to: Problem with translations
casamape
MemberYes, I have done it, but I have the same problem like with Polylang.
I put the 4 rt -theme box widgets, but in a language go well and in another language get two up, two down….
June 12, 2015 at 7:39 am #71958In reply to: Problem with translations
neo
Customer SupportLEAD SUPPORTHi
Where can you see what?
here is explained how widget logic on languages work
https://wpml.org/2011/03/howto-display-different-widgets-per-language/
Apply the same trick when using polylang.
You can search the forum for polylang http://support-rt.com/forums/search/polylang/
I am sorry about that. We also have no testbed running with polylang as we have no buildin support for the plugin. The plugin has buildin support for wpml. With small code changes it will probably work in the theme.
Any further assistance i can not give you as we dont support the polylang plugin.
Best regards,
Neo
Theme supportJune 9, 2015 at 4:29 am #71830In reply to: Button to sticky menu
neo
Customer SupportLEAD SUPPORTHi
I am sorry but i can not help you on that.. wpml is a commercial plugin. The language buttons appear when the wpml plugin is active. Maybe try polylang and recode some of the theme functions for wpml?
If you dont know how to code please hire a coder from http://microlancer.net as we dont support that for which i apologize.
You can search the forum for polylang.
Best regards, Neo
June 4, 2015 at 4:03 pm #71684In reply to: Problem with translations
neo
Customer SupportLEAD SUPPORTHi
You can tray and use the widget logic solution which wpml offers for your polylang plugin.
Best regards,
Neo
Theme supportJune 4, 2015 at 11:33 am #71667In reply to: Problem with translations
neo
Customer SupportLEAD SUPPORTHi
Use the widget logic plugin to hide widgets on languages. https://wpml.org/2011/03/howto-display-different-widgets-per-language/
Note : RT11 does not have support for polylang buildin nor do we advertise that at themeforest. Any issues on that we unfortunately cant support.
Best regards,
Neo
Theme supportMay 19, 2015 at 2:56 pm #70965In reply to: woocommerce shop page not work
mr-seven
Memberthanks a lot.
it was because of upgrading polylang.
I’ve disabled polylang in my local version but it didn’t solve the problem.
but in online version . ..Thanks a lot for helping me.
May 19, 2015 at 2:44 pm #70963In reply to: woocommerce shop page not work
neo
Customer SupportLEAD SUPPORTHi
if you turn off polylang it works fine
http://amajdoors.sitet.ir/shop/
You need to create products for each language and a shop page for each language and use the woo commerce multi language plugin but that only works with wpml if you want to make a multilanguage shop.
https://wordpress.org/plugins/woocommerce-multilingual/
btw we dont support polylang nor does woocommerce.
Best regards,
Neo
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